You will want to be put in touch with Enterprise Support for Activation Lock. You can contact AppleCare through 18002752273. Is this something that can't be done with the MDM alone? We can't use Apple Configurator because we don't have a Mac. So if I want to have my devices in this supervised mode, I have to do something with Apple Configurator or DEP? As far as I can tell, we can't use DEP because our reseller (Optus) appears not to participate in it. Your MDM solution documentation for details." When Activation Lock is enabled, and later use this code to clear Activation LockĪutomatically when the device needs to be erased and assigned to a new user. The MDM solution can then store a bypass code Manage Find My iPhone Activation Lock by supervising devices with Apple Configurator Supervised devices when a user turns on Find My iPhone. "With iOS 7.1 or later, a compatible MDM solution can enable Activation Lock on You can read more belowĬan you explain this more, please? From that guide: If that is possible i would like to know how much time it will take because I bought that phone for a gift not for my use and i would like to fix that till Christmas.Īnd last thing that I would like to know is that is there any way to send phone to Apple store with post for that because here in Rijeka,Croatia we dont have offical Apple store nearest is 150 km from here ( Zagreb,Croatia and Trst,Italy).ĪLso so if your using a MDM for your company you can set the device up as supervised and the MDM will store a code to turn FMI off in the future withoit having to know the Apple ID or password to the device. I have bill,contract about telecom subscription (with VIP) and all papers that come with device. Is there any possibility that Apple will reset me that iPhone if he come with me to their store or licenssed seller where he bought it or sign some contract about selling or whatever Apple need to be sure that it's not stolen iPhone. I bought iPhone from a friend who didn't explain me how that work and I factory reseted that iPhone and i now can't pass that actiavion screen because he don't know mail password or apple ID password.
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